OKSGame Privacy Policy

1 Introduction

OKSGame takes the privacy of its players seriously. We understand that when you share your personal information with us — whether during registration, during a deposit, or simply by browsing the platform — you are placing trust in us to handle that information responsibly. We do not take that trust lightly.

This Privacy Policy applies to all personal data collected by OKSGame through any channel, including the OKSGame website at oksgame.net, the OKSGame mobile application, customer support interactions, and any other service operated under the OKSGame brand. It applies to all registered players, prospective players, and visitors to the platform, regardless of location, though OKSGame's primary user base is in the Philippines.

This policy is written in plain English to make it as clear and accessible as possible. Where legal terminology is necessary, we explain what it means in practical terms.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, OKSGame is the personal information controller responsible for the personal data collected through the platform.

As the personal information controller, OKSGame determines the purposes for which your personal data is processed and the means by which that processing is carried out. OKSGame is responsible for ensuring that your data is handled in accordance with applicable Philippine data protection law and this Privacy Policy.

If you have any questions about how OKSGame handles your personal data, or if you wish to exercise any of your data rights, you may contact our Data Protection Officer using the contact details provided in Section 14 of this policy.

3 Data We Collect

OKSGame collects only the personal data that is necessary to provide you with a safe, fair, and enjoyable gaming experience. The categories of personal data we collect include:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify you are 21 years of age or older)
• Philippine mobile number
• Email address
• Residential address (city, province, postal code)
• Government-issued ID details (e.g., Philippine passport, SSS ID, UMID, driver's license) submitted during KYC verification

3.2 Financial Data

• Payment method details (GCash account number, PayMaya account, BPI, BDO, or Metrobank account details as applicable)
• Transaction history, including deposits, withdrawals, and bonus credits
• Account balance information

3.3 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps
• Pages visited and features used within the platform
• Game history, including bets placed, outcomes, and wagering patterns

3.4 Communications Data

• Records of communications between you and OKSGame customer support
• Feedback, complaints, and dispute records
• Marketing preferences and communication opt-in or opt-out status

4 How We Collect Your Data

OKSGame collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
• Automated collection: Technical and usage data collected automatically when you access the platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud detection signals from payment processors; geolocation data from IP intelligence services used to enforce jurisdictional restrictions.

OKSGame does not purchase personal data from data brokers or any other third-party commercial data sources for the purpose of building player profiles.

5 Purpose & Legal Basis for Processing

OKSGame processes your personal data only where there is a lawful basis for doing so under the Philippine Data Privacy Act of 2012. The table below sets out the purposes for which we process your data and the corresponding legal basis:

6 Data Sharing & Disclosure

OKSGame does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

6.1 Service Providers

OKSGame engages trusted third-party service providers to assist in operating the platform. These include KYC and identity verification providers, payment processors (including GCash, PayMaya, and Philippine banking partners), cloud hosting and infrastructure providers, fraud detection and cybersecurity services, and customer support software providers. All service providers are contractually bound to process your data only on OKSGame's instructions and in accordance with applicable data protection law.

6.2 Regulatory & Legal Disclosure

OKSGame may disclose your personal data to Philippine government authorities, law enforcement agencies, or regulatory bodies where required to do so by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments, and any applicable PAGCOR reporting requirements.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of OKSGame's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.

6.4 With Your Consent

OKSGame may share your data with third parties in any other circumstances where you have given your explicit prior consent to such sharing.

7 Data Retention

OKSGame retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications: Retained for three (3) years from the date of the last interaction.
• Technical and usage logs: Retained for up to twelve (12) months, after which they are anonymized or deleted.
• Marketing preferences: Retained until you withdraw your consent or close your account.

When personal data is no longer required, OKSGame will securely delete or anonymize it in accordance with our internal data disposal procedures.

8 Data Security

OKSGame implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and OKSGame servers
• Encryption of sensitive data at rest, including financial records and identity documents
• Role-based access controls ensuring that only authorized OKSGame personnel can access personal data, and only to the extent necessary for their role
• Multi-factor authentication requirements for all OKSGame administrative systems
• Regular penetration testing and third-party security audits
• Intrusion detection and real-time monitoring of platform infrastructure
• Secure data centers with physical access controls

Despite these measures, no method of electronic data transmission or storage is completely secure. OKSGame cannot guarantee absolute security of your data. In the event of a data breach that is likely to result in a risk to your rights and freedoms, OKSGame will notify you and the National Privacy Commission (NPC) of the Philippines in accordance with applicable breach notification requirements.

9 Cookies & Tracking Technologies

OKSGame uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. OKSGame uses the following categories of cookies:

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the OKSGame platform. OKSGame does not use third-party advertising cookies or cross-site tracking technologies.

10 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by OKSGame:

• Right to be informed: You have the right to know what personal data OKSGame holds about you and how it is being used. This Privacy Policy fulfils that obligation.
• Right of access: You may request a copy of the personal data OKSGame holds about you at any time.
• Right to rectification: If any of your personal data held by OKSGame is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You may request that OKSGame delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to OKSGame's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though OKSGame may be entitled to continue processing where there are compelling legitimate grounds.
• Right to data portability: You may request that OKSGame provide your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: If you believe OKSGame has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact OKSGame's Data Protection Officer using the details in Section 14. OKSGame will respond to all valid data rights requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.

11 Minors & Age Policy

OKSGame is strictly intended for individuals who are 21 years of age or older. OKSGame does not knowingly collect personal data from anyone under the age of 21. The platform employs age verification measures during registration and KYC processes to enforce this requirement.

If OKSGame becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be reviewed, and the data will be deleted to the extent permitted by applicable law. Any deposits made by an underage user will be handled in accordance with OKSGame's Terms & Conditions.

If you are a parent or guardian and believe that your child has registered on OKSGame, please contact our support team immediately so that we can take appropriate action.

12 International Data Transfers

OKSGame's primary operations and data infrastructure are based in the Philippines. However, some of OKSGame's third-party service providers — including cloud hosting and KYC verification partners — may process data in other countries. Where personal data is transferred outside the Philippines, OKSGame ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.

These safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to countries that have been assessed as providing an adequate level of data protection. OKSGame will not transfer your personal data to any jurisdiction that does not provide adequate protections without your explicit consent.

13 Changes to This Privacy Policy

OKSGame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

Where changes are significant — for example, where we introduce a new purpose for processing your data or share your data with a new category of third party — OKSGame will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of OKSGame following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how OKSGame is protecting your information.

14 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how OKSGame has handled your personal data, please contact our Data Protection Officer:

If you are not satisfied with OKSGame's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available through official Philippine government channels.

OKSGame is committed to resolving all privacy concerns fairly and transparently. We take every complaint seriously and will work with you to reach a satisfactory resolution.